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Before you make a purchase, please read through the Terms and
Conditions. Your purchase or use of our themes and Plugins confirms that
you have read and accepted these Terms and Conditions.
- 1) Modifications:
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After the purchase, You are allowed to make any necessary modifications to the
purchased themes to fit your purposes as long as the changes are in accordance
license you acquire.
- 2) Unauthorized Use:
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you are prohibited from redistributing or resell our products.(AS your Domian
is registered in our server)
- 3) Refund Policy
- NOTE:
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a) When you place an order at NopExtensions.com, you are allowed to download whole
Theme without any condition & you have full right to tested the demo of the
software product. So we will not consider any refund after the software is
downloaded.
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b) Refund is not applicable on add-on services (such as theme installation,
custom development works, consulting works and any order services we
provide).
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c) Refund would be denied in abuse cases.
d) Despite our non-refundable policy NopExtensions will carefully examine every
individual claim for a refund.
- Therefore, we only refund for the following cases:
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a) Non-delivery of the product: In this case we recommend contacting us for
assistance. Claims for non-delivery must be send to Customer Care Department
within 7 days from the order placing date.
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b) Our themes get error on your site & we can not give any support to you:
although all the products are thoroughly tested before release,
unexpected errors may occur. Such issues must be submitted for our Technical
Support Department. We keep the right to rectify the error(exclude Sartuday
and Sunday)
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In these cases, please provide link to prove that our theme has error on your
site.The deadline for any refund claim is two weeks after the delivery date.
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If you have questions about technical issues, we are ready to help you. Our
support team works from 12AM to 7PM (IST) from Monday to Friday. We commit to
respond all your assistance requests in 48 working hours.
- 4) Installations:
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For the installation of the Theme or plugins, you can refer to the installation
instructions given in the documentation.
- 5) Product Upgrades:
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We Provide Themes & Plugins upgrades according to the latest release. All
upgrades are paid. You have to pay 30% to the purched theme price.
- 6) Product Support:
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We provide a free technical support for purchased Theme or Plugins. This support
is not available for products that are totally free.
- Support is provided through our Support email [email protected]
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Support 3 Month - Free ( no customizations includes)
Customization Support - Price according to the work (Fixed/ Hourly)
- 7) Product Download:
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Once the payment is recieved and verified, Product(Theme or Plugin) will be sent
on the registered email address within one bussiness day.
- 8) Licence
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Our company will grant you two possible types of licenses in order for you use
any of the Theme or Plugin that are sold through this website.
- Single Domain License
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A Single Domain License will enable you to use each product on a single
domain/website only.
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Buying our theme you agree with conditions of Single Domain License. A Single
Domain License will enable you to use each product on a single domain/website
only. This site should be only yours but not the third person. In order to use
the same template or theme again, you will have to purchase it again.
- Mutilple Domain License
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Multiple Domain License will enable you to use product on a multiple
domain/website .
